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Workshops 15.15-16.30

1. Video as a network service

Videoconferencing solutions offer a combination of voice and video communication which enables visual collaboration between two or more parties, whether it is between desks, domestic sites or international locations. It also helps you to save on travel time & costs and to reduce your company's ecological footprint. Belgacom offers videoconferencing solutions that are completely centrally managed: simplicity in a predictable monthly cost structure.

15.15  
Customer testimonial - Agentschap Ondernemen:  a succesful introduction of video in the public sector
Luc Boone, Werkgroepleider ICT, Agentschap Ondernemen  (presentation will be in Dutch)
The entity "Agentschap Ondernemen" of the Flemish government has introduced video conferencing in 2009. ICT manager, Luc Boone, explains how his network was being prepared for the introduction of IP-based voice and video.
15.30  
Trends in videoconferencing
Ann Voet, Channel Manager Tandberg BeLux (presentation will be in English)
Videoconferencing enters the world of interoparability and brings HD visual communication across boundaries.
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15.45  

The impact of video integration on your network
Christophe Crous, Architect Manager, Belgacom(presentation will be in Dutch)
Video in IT comes in many flavors: videoconferencing, video streaming, videosurveillance, desktop collaboration,... All have their specific needs and require special attention on your infrastructure.
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16.00   

The evolution towards managed video
Henry Boutry, Business Consultant Manager, Belgacom (presentation will be in Dutch)
Introducing videoconferencing within your business is all about offering your internal customers a service that is at the same time reliable, flexible and at the same time cost-effective. Managed video services give you the answers to those challenges.
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16.15   Q&A

2. Cloud computing

Cloud computing offers extra flexibility and on-demand performance, rapidly provisioned and released for companies at the cutting edge of the any3-economy. In this context, Belgacom has developed a comprehensive strategy. You can obtain a sneak preview of new services such as  Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). From a business point-of-view, you will find out which applications are best used from the (public) cloud and which applications are best deployed in your (hosted) data center.

15.15   Introduction & setting the scene: stressing the real benefits of virtualization in the cloud
Stefaan Van Hoornick,Field Systems Engineer BeLux, VMWare (presentation will be given in English)
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15.30   What's Cloud Computing ? Vision and strategy followed by Belgacom.
John Myklebust, Director Datacenter Services, Belgacom
 
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15.45   Belgacom Cloud Portfolio and when should I consider cloud computing?
Djamila Ghoundiwal, Senior Product Manager Hosting, Belgacom
(presentation will be given in English)
 
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16.00  
Conclusion: why cloud computing with Belgacom? What did we already achieve ? Some references and success story.
Djamila Ghoundiwal, Senior Product Manager Hosting, Belgacom
(presentation will be given in English)
 
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16.15   Q&A

3. Network and business continuity

In order to guarantee top-quality network solutions and minimize the impact of incidents on our customers, the different network elements of the Belgacom Explore backbone are monitored continuously and proactively by the Belgacom Network Operations Center. Belgacom also has its own disaster recovery plan to guarantee the continuity of all its services.

15.15  

The Belgacom business continuity plan
Eric Thonnard, Business continuity planning manager, Belgacom
The Belgacom business continuity plan is developed to guarantee the continuity of the Belgacom network and network services towards its customers, suppliers and employees in case of unforeseen circumstances or incidents. With the help of a dashboard showing all critical operations, procedures have been implemented for each department and business process. In this presentation you will learn how Belgacom implemented its business continuity plan, how it will be executed and tested.

15.35  

The Belgacom ICT Service Desk
Marcel Van Den Wyngaert, Director Service Desk EIS, Belgacom
The integration of Proximus and Telindus resulted also in a new Belgacom ICT Service Desk. It provides one single point of contact for all questions, requests and incident notifications related to national and international network-centric ICT customer projects. The ICT Service Desk restores ICT services with minimal impact on your business and support your organization by offering help, advice and incident related communication and reporting. Available 24 hours a day, 7 days a week!
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15.55  

The management & monitoring of IT infrasructures and platforms
Wim Bonte , Operational Excellence Manager, Belgacom
Offering and implementing a network infrastructure requires many resources. Discover how Belgacom manages and pro-actively monitors its infrastructures and network services.

16.15   Q&A

4. Network design and implementation

Through audits, consulting services, design, implementation and follow-up, Belgacom can help you to set up a network design that fits your company needs. Your ICT infrastructure will become more standardized and streamlined, making it easier to maintain. This will reduce the TCO, allowing you to make more efficient use of available budgets. It will also bring your company's business needs into balance with the ICT environment. All of this has a positive influence on the availability and security of the entire infrastructure.

15.15  

Design phase: professional consultancy services
Lies Dries, Senior Architect, Belgacom (presentation will be given in Dutch)
Designing a new infrastructure , determining the impact of a migration of a new application is not always a simple task. The Belgacom professional services will provide you consultancy on LAN/WAN, on data centre & Applications, on voice & convergence and on security. These consultancies will help you for designing the best topology and also for assessment of an existing solution.
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15.35  

Implementation phase: project management
Gert Maes, Director Customer Project Mgmt, Belgacom (presentation will be given in Dutch)
Projects are considered as integrated solutions that give companies a competitive advantage. They are often composed of multiple Belgacom solutions & services and third party products which are to be delivered or migrated to different company sites. In order to realize these projects while maintaining quality, time and contract requirements, professional coordination is needed. You will learn when and why project management services are a must for your project roll-out.
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15.55  

Operational phase: service management
Ludo Hellemans,  Service Integration & Delivery Management, belgacom (presentation will be given in Dutch)
Service management typically controls the quality of the service delivered in this operational phase by closely monitoring the service levels and taking corrective actions if needed. It focuses mainly on service support management (incident, problem, configuration, change & release management). Belgacom service management uses the ITIL methodology for operational management of the ICT-Solutions of our different customers.
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16.15   Q&A

Video report

The Network-centric ICT Forum was a success event. More than 300 peers form leading companies, IT partners and Belgacom exchanged their newest ideas and thoughts on ICT. Click here for some reactions

Winners of the tombola:

BlackBerry Bold:
•  Fernando Elorrieta, Belgocontrol
•  Danny Pauwels, Sony

Philips PerfectDraft:
• Tom Van den Berghe, Febelfin
 
The winners will be contacted personally.
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Telindus Proximus Together With Proximus And Telindus
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